Capabilities Statement
What We Do
Think 3 – Automation & AI Solutions That Actually Fit Your Business
At Think 3, we help businesses work smarter by designing and implementing bespoke automation and AI systems. We work across industries and business sizes – from small teams to large, multi-location networks – delivering systems that reduce manual work, streamline operations, and improve visibility across the organisation.
We don’t offer generic tools. We build solutions tailored to your workflows, platforms, and goals. That might mean setting up intelligent automation, building a custom CRM, integrating dozens of tools into one seamless system, or using AI to support faster decisions and better customer experiences.
Our Capabilities
🧠 AI & Intelligent Automation
- Design and implementation of AI-powered workflows
- Integration with major large language model (LLM) providers
- Use of LangChain and AI frameworks to build context-aware functionality
- Conversational interfaces, smart assistants, and natural language processing (NLP) tools
- AI-enhanced decision-making and task automation
🔁 Workflow Automation
- End-to-end automation of internal business processes
- Automated data movement and syncing across platforms
- Trigger-based actions to replace repetitive manual tasks
- Automation of lead management, onboarding, communication, reporting, and more
🔗 Software Integration
- Integration across hundreds of platforms and APIs
- Connecting CRMs, email tools, scheduling systems, databases, and custom apps
- System unification across cloud platforms like Google Workspace and Microsoft 365
- Deep experience with automation platforms and middleware (e.g. n8n, )
🧩 CRM Build-Outs & Custom Systems
- Custom CRM setup, optimisation, and automation
- Lead capture, nurture, and conversion systems
- Role-specific dashboards, reporting pipelines, and lifecycle tracking
- Flexible frameworks that scale across teams or franchise networks
🔍 Process Design & Optimisation
- Business process mapping using BPMN (Business Process Model & Notation)
- Identification of inefficiencies and automation opportunities
- Redesign of processes for clarity, speed, and scalability
- Operational systems that evolve alongside your business
☁️ Infrastructure & Hosting
- Cloud hosting and architecture for web-based tools and platforms
- Secure database structuring and access layers for automation
- Platform build-outs including learning systems, internal tools, and customer portals
What Makes Us Different
We’re not just technologists – we’re business operators. We’ve owned and scaled companies, worked closely with teams on the ground, and understand the messy, day-to-day realities of running a business.
That’s why our approach is hands-on. We collaborate closely with every client to understand how their business truly operates before we recommend or build anything. This enables us to create systems that don’t just function – they fit.
We remain involved after launch, too. As your business grows or your needs change, we’re here to help you evolve the systems you depend on.
Proven Results
Our experience includes:
- Full CRM builds with automated sales and support pipelines
- Custom signage platform hosting and management tools
- AI-integrated learning management system (LMS) platforms
- End-to-end marketing systems with lead capture, nurture, and conversion
- Franchise network automation and operational platform development
If you’re looking for automation and AI solutions that are custom-built, tightly integrated, and genuinely useful… let’s talk.